Average Score (96 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

96 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Steven H.07-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I was greeted with a smile and hello when I walked in the door. The lady in the service department was awesome and very informative. The staff at Sunset Volkswagen are always amazing, helpful and down to earth.

  • Stephen M.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Always friendly and polite employees

  • Victor M.06-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    We were well satisfied with our service there at sunset motors. Everyone was polite and answered our questions that we had. We will be back again for service they are a five star.

  • Kelly K.06-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Brian S.06-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Team was able to service my VW Taos quickly and always do a great job job

  • Cynthia R.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Customer service was great.

  • Rhiannon P.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything was fantastic!!! Everyone was very kind and helpful.

  • Beverly S.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very personable and respectful

  • Lisa J.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They do what they say and get the job done. Great people, everyone i have dealt with from sales to service.

  • Joseph P.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything went just as expected